Refund Policy

Last Updated: August 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which www.somawaveinnovations.com will process refunds for services provided through the website www.somawaveinnovations.com. Our goal is to ensure a fair and transparent refund process while protecting the rights of both the users and SomaWaveinNovations.

Scope and Applicability

This policy applies to all users of the services offered by www.somawaveinnovations.com. By using our services, you agree to comply with this Refund Policy. This policy is applicable to all transactions conducted through our website, regardless of the payment method used.

Definitions

  • Service(s): Refers to the software as a service (SaaS) offerings provided by www.somawaveinnovations.com.
  • User: Any individual or entity that accesses or uses the services provided by www.somawaveinnovations.com.
  • Refund: A reimbursement of fees paid by the user for the services.

Main Policy Content

1. Refund Eligibility

Users may request a refund under the following circumstances:

  • If the service is not delivered as described in the service agreement.
  • If the user experiences technical issues that prevent the use of the service, and such issues are not resolved within a reasonable timeframe.
  • If the user cancels their subscription within the first 14 days of the initial purchase.

2. Refund Request Process

To initiate a refund request, users must:

  • Contact our support team at suggestions@www.somawaveinnovations.com within the eligibility period.
  • Provide a detailed explanation of the reason for the refund request.
  • Include any relevant documentation or evidence to support the request.

Refund requests will be reviewed within 14 business days, and users will be notified of the decision via email.

3. Refund Method

Approved refunds will be processed using the original payment method used for the transaction. Users should allow up to 10 business days for the refund to reflect in their account.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate and complete information when submitting a refund request.
  • Comply with the terms of service and this Refund Policy.

Limitations and Disclaimers

www.somawaveinnovations.com reserves the right to deny refund requests that do not comply with this policy. Additionally, the following limitations apply:

  • Refunds will not be issued for services that have been used beyond the initial trial period.
  • Refunds will not be granted for any fees incurred due to third-party services or transactions.

In no event shall www.somawaveinnovations.com be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services.

Data Protection/Security

www.somawaveinnovations.com is committed to protecting user data in accordance with applicable data protection laws. Any personal information provided during the refund process will be handled in accordance with our Privacy Policy.

Changes to Policy

www.somawaveinnovations.com reserves the right to modify this Refund Policy at any time. Users will be notified of any significant changes via email or through a notice on our website. Continued use of the services after such changes constitutes acceptance of the new terms.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: www.somawaveinnovations.com
  • Phone: +380934518675
  • Email: suggestions@www.somawaveinnovations.com
  • Address: 22 Khreshchatyk St, Kyiv, 01001, Ukraine

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Ukraine. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts located in Ukraine.